GENERAL SITE USE

 These terms and conditions govern the use of mellowellhealth.com, herein known as “The Website”. This site is owned and operated by Dr. Amber Knott, ND and Dr. Brianne Redquest, “The Owners”. This site is an e-commerce website.

By using this site, you indicate that you have read and understand these terms and conditions and agree to abide by them at all times.

Intellectual Property

All content published and made available on our site is the property of mellowellhealth.com and the sites creators. This includes, but is not limited to intellectual property, images, videos, text, logos, documents, downloadable files and anything that contributes to the composition of our site.

Copyright

The Content is protected by copyright law and is owned by the Owner and its licensors, or the party accredited as the provider of the Content. Except as granted in the limited licence herein, any use of the Content, including modification, transmission, presentation, distribution, republication, or other exploitation of the Website or of its Content, whether in whole or in part, is prohibited without the express prior written consent of the Owner.

Accounts

When you create an account on our site you agree to the following:

1.     you are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2.     all personal information you provide to us through your account is up to date, accurate, and truthful and you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our site illegally or if you violate these terms and conditions.

 Termination

The Owner may, in its sole discretion, cancel or terminate your right to use the Website, or any part of the Website, at any time without notice. In the event of termination, you are no longer authorized to access the Website, or the part
of the Website affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the Website and the disclaimers and limitations of liabilities set forth in this Agreement, shall survive termination of this Agreement. The Owner shall not be liable to any party for such termination.

Third Party Goods and Services

Our site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our site. We can only control the quality and accuracy of the products that we sell ourselves.

Links to other websites

Our site contains links to 3rd party websites or services that we do not own or control period we are not responsible for the content, policies, or practices of any third party website or service linked to our site. It is your responsibility to read the terms and conditions and privacy policy’s of these third party websites before using these sites.

Limitation of liability

Dr. Amber Knott, ND, Dr. Brianne Redquest, PhD and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any actions, claims, losses, damages, liabilities. lost business, medical injury, personal injury, wrongful death, improper diagnosis, inaccurate information, improper treatment, or any other loss incurred in connection with your use, misuse, or reliance upon the Website or the Content, or your inability to use the Website, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Owner knew of or ought to have known of the possibility of such damages.

Medical emergency

Do NOT use the Website for medical emergencies. If you have a medical emergency, call a physician or qualified healthcare provider, or CALL 911 immediately. Under no circumstances should you attempt self-treatment based on anything you have seen or read on the Website.

General information is not medical advice

The general information provided on the Website is for informational purposes only and is not professional medical advice, diagnosis, treatment, or care, nor is it intended to be a substitute therefore. Always seek the advice of your physician or other qualified health provider properly licensed to practise medicine or general healthcare in your jurisdiction concerning any questions you may have regarding any information obtained from this Website and any medical condition you believe may be relevant to you or to someone else. Never disregard professional medical advice or delay in seeking it because of something you have read on this Website. Always consult with your physician or other qualified healthcare provider before embarking on a new treatment, diet, or fitness program. Information obtained on the Website is not exhaustive and does not cover all diseases, ailments, physical conditions, or their treatment.

No physician-patient relationship

The presentation of general information on the Website does not establish a physician-patient relationship between you and the Owner (or any of its physicians) and is not intended as a solicitation of individuals to become patients or clients of the Owner (or any of its physicians). This section does not apply to the extent that you are using the Website to communicate with a physician with whom you have an existing physician-patient relationship.

Applicable law

These terms and conditions are governed by the laws of the province of Alberta.

Severability

if at anytime any of the provisions set forth in these terms and conditions are found to be inconsistent or invalid under applicable laws these provisions will be deemed void and will be removed from these terms and conditions. All other provisions will not be affected by the removal and the rest of these terms and conditions will still be considered valid.

Changes

these terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We will notify users by e-mail of changes to these terms and conditions or post a notice on our site.

Contact details

please contact us if you have any questions or concerns our contact details are as follows:
[email protected].

Effective June 15, 2025

1.      Terms and Conditions –MelloWell agrees to provide you with access to the membership program content purchased on www.mellowellhealth.com (the “Membership”) upon the following terms and conditions. By registering for the Membership, you (the “Participant” or “You”) agree to be bound by and to abide by the following terms and conditions. 

2.     Effective Date – This Agreement shall start upon registration by the Participant in the Membership and shall be enforceable between the parties starting on that registration date. If you choose to sign up for a 7 day free trial, you can cancel your membership anytime before the 7th day and no charge will be made to your credit card. If you do not cancel your membership before the 7th day following your sign-up, you will be charged for 1 year of membership use. There is no refund policy after a 7 day free trial. 

3.     Membership – The Owner agrees to provide access to all of the Membership features as described in the specific Membership sales page on the Date of Purchase. These features include access to the Membership library of recipes, workouts and hypnosis. The Owner may also introduce discounts or bonuses to Participants upon the purchase of other products or services. 

4.    Limited License – By purchasing the Membership, the Participant is granted exclusive access that is non-transferable, revocable license, to view and use the Membership as long as payments are maintained. The membership can be cancelled at anytime. There is no downloadable content provided in the Membership. All ownership rights in the intellectual property related to the Membership remain with the Owners and the Participant may not share or reproduce any of the content in any manner, without the express written consent of the Owners. Any violation of the copyright or trademark rights of the Owner shall result in immediate termination of access to the Membership without refund. 

5.     Copyright – The material in the Membership is covered by the provisions of the Copyright Act (Canada) and by other applicable laws, policies, regulations and international agreements that address intellectual property rights. Except as granted in the limited license, any use of the Membership, including modification, transmission, presentation, distribution, republication, or other exploitation of the Membership or of its content, whether in whole or in part, is prohibited without the prior written consent of the Owners. 

6.    Course Registration – The Participant agrees to provide true, accurate, current and complete information as prompted by any registration form and to maintain and promptly update the information to ensure it remains true, accurate, current and complete. The Participant is responsible for maintaining the confidentiality of the password and account, and for all activities that occur under your account. In consideration of use of the Website, you agree to maintain and update true, accurate, current and complete Registration Data. If you provide any information that is untrue, inaccurate, not current or incomplete, or if the Owners have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Owners may suspend or terminate Membership access without refund. The Owners reserves the right in its sole discretion, to terminate access of the Participant to the Membership and the related services or any portion thereof at any time, if the Participant becomes disruptive to the Membership or other Membership participants, fails to follow the Membership guidelines. In the event of a termination of the Membership, the Participant shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination. 

7.     Fees – The fees for online courses and any membership programs shall be as set out in the Membership sales page and offers from time to time. The fees charged by the Owners shall be subject to all applicable taxes as required by the taxing authorities in the jurisdiction of Owners. 

10.  Money-Back Guarantee – The Owners wants you to be satisfied with the purchase of your Membership so we offer a money-back guarantee for all Membership for 7 days. To claim a refund under this guarantee, please cancel your Membership through the button in the profile area of your account within 7 days of your registration for the Membership. If you have trouble completing this cancellation, please email us immediately at [email protected]. You will be required to provide in your e-mail the date of purchase, the payment method and the name and e-mail address of the Participant and purchaser. The refund will be processed within 5 business days by the Provider via the original payment method. 

11.    Passwords – Any passwords and user IDs used for the Membership are for the Participant’s individual use only. The Participant is responsible for the security of their password and user ID (if any), and is responsible for all activities that occur under their user ID and password. The Participant agrees to notify the Provider immediately of any unauthorized use of their password or account or any other breach of security. The Provider will be entitled to monitor passwords and user IDs and, at its discretion, require Providers to change passwords. The Participant further agrees that the Provider will not be responsible for the unauthorized use of a Participant profile by any other person and is under no obligation to confirm the actual identity of any password or user ID. The Provider cannot and will not be liable for any loss or damage arising from a Participant’s failure to comply with these provisions. 

12.   Credit Card Authorization – By purchasing the Membership with a payment plan, the Participant hereby authorizes the Provider to charge their credit card or other payment cards automatically for any ongoing payments owing as determined by the provisions of this Agreement. If the purchaser payment defaults on a payment plan, access to the Membership will end at the end of the paid for billing cycle. 

13.   Privacy – The Provider agrees to protect all personal information collected from the Participant for the purpose of providing the Membership in accordance with applicable privacy legislation in the Province of Nova Scotia and if applicable, the jurisdiction of the Participant. The Participant agrees to the collection of use of the personal information in accordance with the Privacy Policy of the Provider for the purpose of delivering and administering the Membership. In addition to receiving applicable Membership correspondence via e-mail or other electronic communication, the Participant expressly consents to receive any marketing correspondence from the Provider upon registration in the Membership. The Participant may unsubscribe from any such marketing lists without affecting access to the Program. 

14.  Legal Disclaimer – Not Professional Advice – The Provider provides the information contained in the Membership to the Participant for informational and educational purposes only. The information contained in the Membership, including any interactions with instructors, and participation in any social media groups or chats, and shall not be understood or construed as professional advice. The Participant shall be required to use their own judgment in applying the information provided in the Program to their own personal circumstances and may wish to get additional professional advice where appropriate. 

15.   Legal Disclaimer – Technology – The Provider shall not be liable for any losses or damages of any kind related to any websites, course hosting platforms or any other technology used in the delivery of the Membership being unavailable or unusable for any reason whatsoever. The Participant hereby agrees that they have the necessary Internet connection and other technology in order to participate fully in the Membership. 

16.  Limitation of liability – Subject to applicable law, in no event shall the Provider and its partners, employees, consultants, agents or licensors be liable for damages of any kind including, without limitation, any direct, special, indirect, punitive, incidental or consequential damages including, without limitation, any loss or damages in the nature of or relating to lost business, lost savings, lost data or lost profits arising from your use of, reliance upon, or inability to use the Membership, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Provider knew of or ought to have known of the possibility of such damages. 

17.  Disclaimer of warranties – The Membership is provided “as is” and “as available”, without warranty or condition of any kind, either express or implied. The Provider expressly disclaims all warranties and conditions, including any statutory or implied warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment or non-infringement in respect to the Program, to the fullest extent permissible under applicable law. While the Provider endeavours to provide content that is correct, accurate and timely, no representations or warranties are made regarding the Membership including, without limitation, the Providers provide no representation or warranty that (i) the Membership will be accurate, reliable, complete, current, timely or suitable for any particular purpose, (ii) that the operation of the course hosting platform will be uninterrupted or error-free, (iii) that defects or errors in the Program will be corrected, (iv) that the course hosting platform will be free from viruses, malware, worms or other harmful components, and (v) that communications to or from the course hosting platform will be secure and/or not intercepted. You acknowledge and agree that you are using the Membership at your own risk and liability. 

18.  Release and indemnity – The Participant hereby agrees to release the Provider and their partners, employees, consultants, agents and licensors from, and in no event shall any or all of the Providers and their partners, employees, consultants, agents or licensors be liable to you or any other person or entity, for any and all liabilities and damages (including any direct, indirect, special, exemplary or consequential damages, including lost profits) whatsoever arising from your use of the Membership (including any breach by you thereof), or otherwise relating to this Agreement and you agree that your sole remedy for any claim, loss, damage, costs or expenses is to cease using the Membership. The Participant will indemnify and hold harmless the Provider and its partners, employees, consultants, agents or licensors from and against any claims, losses, judgments, damages, costs and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Membership or otherwise relating to this Agreement (including any breach by you thereof). The Participant will also indemnify and hold harmless the Provider and their partners, employees, consultants, agents or licensors from and against any claims brought by third parties arising out of your use of the Membership or its content. 

19.  Governing Law and Jurisdiction. The Membership is operated by the Owners within the Province of Alberta, Canada. By accessing or using the Membership, the Participant agrees that all matters relating to your access to, or use of the Membership and its content shall be governed by the laws of the Province of Alberta, and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The Participant agrees and hereby submits and attorns to the exclusive jurisdiction of the courts of the Province of Alberta, with respect to all matters relating to their access to and use of the Program. 

20. Customer Service Requests – If you have questions or comments or need to provide notice of any kind to the Provider regarding Membership including cancellations or refunds of your Program fees, please e-mail us at [email protected]

21.   Entire Agreement – This is the entire agreement between the Participant and the Provider relating to your access and use of the Membership and the content therein.